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Links & References

We've found the Web to be a wonderful resource, and also a deplorable waste of time- many times the difference between serendipity and disappointment is a friendly bit of advice.

Here are sites we've found to be worth a visit.

	The Myth of the Mousetrap www.themythofthemousetrap.org This is the website of an interesting book, The Myth of the Mousetrap, how to get your ideas adopted (and change the world). It focusses on how to overcome the four, very different stages of resistance.
	http://www.videoprofessor.com/ Video Professor - Computer Learning Software Description:Video Professor helps computer users learn the skills needed in today's world. Its distance computer learning approach allows you to learn at your own pace.Video Professor enhances computer learning through its software tutorials.
	GSA Schedule Federal Schedules secures and optimizes GSA Schedule Contracts for timely delivery. As a GSA Schedule Contract consultant, they’ve been helping companies do business with the federal government for over 20 years.
	Cost Per Click - ABCSearch Cost Per Click - ABCSearch. ABCSearch is one of the world's top providers of cost per click searches on the Internet and serves over 2.5 billion searches per month.
	Customer Service Training & Partner Training Talent management system and learning management system (LMS) are the backbone for administering the customer service training & partner training process. Download free articles, white papers and case studies.
	The Help Company Specializes in the placement of personal and executive assistants to some of the top businessmen, businesswomen, and families in the Los Angeles and New York areas.
	JIAN BizPlanBuilder business plan & marketing planning software
	*The American Accounting Association* http://accounting.rutgers.edu/raw/aaa/ An excellent resource on accounting topics, including links, resources for students, and association information.
	*Your Manners* www.yourmanners.com Lois Hearn is an etiquette consultant in Chattanooga, TN, USA. She teaches business etiquette and polished manners for any occasion.
	*InfoAlly* http://www.infoally.com A unique e-learning company offering customized solutions, and offering Dale Carnegie training. (We at Ravenwerks have always been big fans of Dale Carnegie's work.) “Learning is what most adults will do for a living in the 21st century.” - Sydney Joseph Perelman
	ICFAI- Institute of Chartered Financial Analysts of India http://www.icfai.org Outstanding research, and online and hard-copy publications on financial and business management topics. Excellent global perspective that is helping bring India to the forefront in business and technology, but lots of resources that are useful for anyone.
	ETICON http://www.eticon.com Ann Chadwell Humphries writes a weekly column addressing workplace etiquette issues for CNN. You can access her columns from her web site. She has been featured on the cover of the Wall Street Journal and nationally on CNN, CBS, and Lifetime TV.
	McIntyre Interactive http://www.mcintyre-interactive.com Online strategies for training success.
	In Credible English http://www.incredibleenglish.com A firm that "makes you look good on paper" and offers lots of free writing tips and articles to improve your writing and presentations.
	ISO 9000, Internal Audit, Audit Programs - Offering you comprehensive quality management tools and resources, including excellent manuals on ISO 9000, internal audit and other audit programs.
	Your Business Network http://ybn.com/ybn_external/article_view/1,1498,84\|439\|0,00.html An excellent resource. This particular article is on Customer Service, (and quotes Ravenwerks, so we're particularly fond of it) and there are many other excellent topics covered.
	"Wachowicz's Web World" http://web.utk.edu/~jwachowi/wacho_world.html Well worth a visit for serious information on financial management, valuation, analysis and planning, capital, intermediate and long-term financing.
	*Best Practices LLC-* http://www.best-in-class.com/site_tools/practices2.htm We particularly like their "tip of the day," which offers a best practices example from a real company. Today's example illustrated how Toyota benchmarks call center employee productivity.
	*The Facilitation Factory* http://www.facilitationfactory.com This useful site contains exercises, case studies, and tips for facilitating successful meetings and working sessions. Check out the "facilitate this!" section where a scenario is presented and visitors are asked to resolve it.
	*The CEO Refresher* http://www.refresher.com/ceo.html An insightful publication that includes articles, book reviews, and product reviews that are very focused on business leadership and strategy.
	Adams Six Sigma http://www.adamssixsigma.com Specialist in total quality management (tqm), strategic planning, goal setting, team building, employee motivation, statistical process control (spc), management training, and management consulting.
	HomeBased Heaven http://www.homebasedheaven.com A site with resources for homebased, solo enterprises that includes articles, references, and resources.
	Sohodojo http://www.sohodojo.com Resource for "nanocorporations"- defined as ruthlessly small but very effective microcorporations
	*Classified Blog Spot* http://www.classifiedspot.com.au/ A good place to look for anything you need to run your business.
	Dine City - Etiquette Learn all about etiquette at dinecity.com.

Submit a Link-

Let us know if you've seen a site worth mentioning here. Our criteria are:

Must be relevant to an executive audience.
Must have useful information directly accessible from the site (without being directed elsewhere, or having to pay for anything)
Must have a clear, understandable format and purpose. (Can I get what I came for without downloading a movie trailer or having to scroll through the Gettysberg Address?)
The site must not have blatant, self-serving, screaming commercialism.
Send the URL and and brief explanation to paula@ravenwerks.com and we'll visit the site to evaluate it. Thanks for your participation in making this a valuable resource for all of our readers

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As a convenience for our customers, this site contains links to other Web sites that are not owned or controlled by Ravenwerks. By accessing the Linked Sites, you will be leaving Ravenwerks.com. Ravenwerks is not responsible or liable for the content, links, products or services on the Linked Sites including their privacy polcies and security practices.

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