Business Lunches – Handling Restaurant Checks

I overheard a discussion in a restaurant. 08check 224x300 Business Lunches   Handling Restaurant Checks

I think it was meant to be overheard – the “guest” (I think) was insisting on paying the bill for lunch while the “host” (I think) was protesting.

“You’ve done me a favor by answering my questions.” The “guest” insisted. “I’ll pick up the tab.”

“But I invited you to lunch!” insisted the host. (Who was probably aware that it’s customary for the host to pay, but wasn’t clear on how to go about it in face of opposition. So he wanted to be on record with anyone who would listen that he was t least trying to do the right thing.)

The whole conversation put an awkward ending on what could have been a pleasant meal. Everyone (including the server) was embarrassed and unclear about how to proceed.

There’s a real simple way of preventing this problem that a friend from Europe taught me.

I wish that I head learned it years ago, but here it is now -

When you invite a client to lunch, it is best to:

  1. Use a restaurant you’re familiar with – that way you know what to expect in terms of food, service and price, and the servers  know you and are familiar with your habits and preferences.  (For example – we like to linger over dinner and conversation with friends or guests and don’t like to be bothered too much.)
  2. Call or visit the restaurant ahead of time and leave instructions for handling the bill when you make the reservation. (You can leave your credit card number, and ask them to add the customary 20% tip to the total.) That way the bill never arrives at the table, you never have an awkward conversation interrupting the business you’re discussing, and if your guest asks the server about the bill, he or she will be informed “it’s been taken care of.”

This seems like such a small thing, but it communicates a lot to a potential client.   It says that you think ahead, that you take care of details, that you care about your clients and that you want their experience to be smooth and free of snags and surprises.

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